75% Upvoted. hide. In the bedroom we have a non-DVR box that plays back all recordings and live TV from the living room box. You pay a big monthly fee for their services, and one of those is customer and technical support. $9.79 $ 9. hide. share. I have checked my internet connection, disconnected and reconnected, reset to factory settings and changed batteries. ... Answer #6 | 15/11 2016 05:57 One thing about Comcast/Xfinity, they're not cheap. Learn some tricks for resolving the most common issues with these steps. Voice Commands don't work on my remote control. Before I wrap up, it’s important to note that the Xfinity Voice Remote only works with main Xfinity set top box (AnyRoom DVR) in the living room. To change the channel say something like: "ESPN." The Xfinity XR11 Voice Remote offers an enhanced TV viewing experience, offering the ability to search for programs or tune to networks using voice commands. Community Manager | Founding Member. Since we introduced it in 2015, the X1 Voice Remote has been one of our most popular products. share. Comcast/Xfinity XR11 Premium Voice Activated Cable TV Backlit Remote Control - Compatible with HD DVR Including Motorola, X1 & X2 IR & RF Aim Anywhere. Comcast Xfinity Voice, formerly Comcast Digital Voice, is a digital phone service known as VoIP (Voice over Internet Protocol). Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. The text of my command doesnt even show up. Not to mention this is all happening during a global pandemic where I have no choice but to work my 60+ hour weeks from home. Any fixes or replace? The input button works but I can't select using up and down arrows. Not sure what to say? Press 9-8-1. Voice Control. It turns my Samsung tv on and off controls volume and most functions. best. Remote not working with your TV? XFinity Comcast XR15 Voice Control Remote for X1 Xi6 Xi5 XG2 (Backlight) 4.8 out of 5 stars 1,430. report. (in case you were wondering, the volume buttons work and the aim anywhere feature also works great) no matter what you command it instantly comes up with "I did not recognise what you said". Xfinity voice remote not functioning correctly. 9 comments. You can even specify which calls are forwarded based on the caller's phone number. Does Linksys have a Router-Modem that works with Xfinity's voice command cable system so that I do not have to rent - Answered by a verified Network Technician . After that, the "Listening" message goes away and I get 2 red blinks on the remote and nothing happens after that. Comcast revealed its redesigned X1 Voice Remote yesterday which features a newly relocated microphone button that’s easier to push for voice commands… I tried resetting, turning box off and on, etc. Press and hold the Setup button. What do I need to do to get voice command working again? save. Xfinity Connect Voice can forward calls to four other phone numbers of your choosing. Light works in red and green but very dim. Customers can also use the voice remote to power their connected homes Our advanced voice control platform was built to power the X1 Voice Remote and now we’re expanding that platform to give customers even greater control of their connected homes. 1. To perform a factory reset: Press the Setup button until the LED at the top of the remote changes from red to green. Need help programming your Xfinity X1 Voice Remote (model XR11)? Check out this list of Xfinity X1 Voice Remote commands and turn channel surfing into a thing of the past. The Xfinity voice remote offers an enhanced and really interesting TV viewing experience and if you own one of these you would know it offers the ability to search for programs or tune to networks using voice commands. Need help? Then I decided to change the batteries. 4.7 out of 5 stars 980. But that didn’t stop us from going back to the drawing board to see what we could do better. report. Oh but thank god, the benevolent Corporate Gods in Xfinity's board room granted us peasants 90 days without a data cap from from March to June, because they know we all were magically back in our offices by June 1st and the pandemic was cured! Hide Your Cable Box. It keeps saying " hmm, we are having trouble connecting. Voice Command Tips. The remote has to be programmed to the TV and/or audio receiver to control power, volume, and input. Using an internet connection, Xfinity Voice provides a clearer international call service and many advanced features, such as caller ID, readable voicemail and blocking. The LED will blink green twice to indicate that the remote was reset. 79. Nothing happened so I used a manual code. This thread has been locked by the moderators of r/Comcast_Xfinity. The LED on the remote will change from red to green. Buttons not able to change channels. 95. For example, if you are waiting to hear from your doctor, you can set Xfinity Connect Voice to forward calls from your doctor to your mobile phone. Press 9-8-1. Thanks for the input. "Turn on Discovery Channel." Only for Xfinity Mobile customers. We’ve delivered 18 million of them, and last month alone, our customers gave nearly half-a-billion voice commands. Other options New and used from $8.00. New batteries. Customers use the voice remote to give nearly half a billion commands each month. Viola! Push your Microphone button to tell your remote to listen to you. This is a quite typical scenario and what was recommended by Xfinity. Say “Remote help” to see tips & tricks for using your remote. I tried to set up remote at prompt. The remote depicted here may look different than the one you're holding, but the general steps are the same. "Watch channel 810." Update: see comments. Discover content by channel, program name, or key words by simply pushing a button and speaking. "X1 voice command not working," is about XFinity … Having problems with your remote control? Check your connection or try again later." By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. save. Use the directional buttons to move to the desired command, and then press the Select button.You can operate the TV with various voice commands. level 1. Introducing the Xfinity Voice Remote. Learn how you can use the Xfinity My Account app to troubleshoot or request a callback for troubleshooting issues. … Still no luck. Xfinity … IMPORTANT: If voice commands stop working after a TV software update was installed or if the remote control was replaced, refer to the How do I pair the voice command remote control to my TV article instead. If the buttons on your voice remote from XFINITY (model XR11) are still unresponsive, you may need to perform a factory reset. FREE Shipping . New comments cannot be posted. Is it not working because the box isn't compatible with the voice or what? With that in mind, Comcast today announced it's boosting its iOS X1 remote control with newly minted voice commands, something the company's been working on since earlier this year. You can learn the voice commands to use the Voice Interaction in various situations. "832." Sort by. Voice commands are now working. Factory Reset a Remote With the Setup Button. $32.95 $ 32. Xfinity is here to help. Would like to know if anyone thinks it might be the box since neither remote will work all the time. When I try to use voice commands it ask me if I want to set up remote. This thread has been locked by the moderators of r/Comcast_Xfinity . Solved. We use cookies to give you the best possible experience on our website. If your Fire TV Stick isn't responding to the remote commands, ensure that the remote and streaming stick are not too far off from each other. Your remote will need to be re-paired or re-programmed in order to control any non-Xfinity equipment it was previously controlling. My voice command feature has not been working all day. Only button working is to power off the TV. I have tried resetting the box and reprogramming the remotes to no avail. Hi, my universal remote "rmcspk1ap1" has recently stopped working in the voice control. The Xfinity Voice Remote (models XR11, XR15 and XR16) is a remote control that allows you to find what you want faster by using voice commands to change channels, search for shows, get recommendations, find out what song is playing on your TV screen and more. Here's how to reprogram your xfinity xr15 voice remote to your Comcast Xfinity X1 cable box. How to turn off and on the voice command for the new Xfinity 1 3 3. comments. Only from Xfinity. Watch Product Video ↓ Features. I hold the voice button, speak and my tv says "Listening". Move Remote Closer. Go to the Remote Settings screen on X1 to program control of your TV and audio receiver. Manually programed xr 15 remote voice command not working I just got my x1 box and xr15 voice remote. They are both sporadic and we never know when they will work. Voice command not working? "Watch Disney Junior." You can use a few simple commands to get the most out of your new remote. 100% Upvoted. I already rebooted the box and checked the batteries. Applicable Products and Categories of This Article. Xfinity Internet, TV, voice, formerly Comcast Digital voice, is a quite scenario... Services, and input command working again Interaction in various situations over Internet Protocol ) channel! Xr11 ) program control of your choosing previously controlling very dim to reprogram xfinity voice command not working Internet! 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