To book a Secure Patient Transfer call 0800 009 6668. G4S may use approved external sub-contractors to meet the demand of the service and/or the specific needs of our patients. Speak and Listen users can phone 1300 555 727, then ask for (02) 9685 4545. Our Hampshire Contact Centres are available on the following numbers: • Health Care Professionals Line in Hampshire 0300 100 0024 available 24/7 365 days a year • NEPTS Cancellation Line 0300 790 0143 available 24/7 365 days a year. You can find out if you’re eligible for patient transport by calling the freephone G4S bookings line on 0800 096 0211, 24 hours a day. Getting ready. People who are booked to travel via PTS should be prepared for transport prior to pick up and be aware of possible fees and charges. G4S working in partnership with the NHS in Kent and Medway Contact Details. As well as dealing with ‘999’ emergency calls, West Midlands Ambulance Service plays a key role in getting thousands of patients to and from their out-patient appointments and take people home from hospital. We operate a regional booking system which allows us to deliver a standardised and efficient service to our users and patients. North East Essex: 0300 0134995. How do I request patient transport? Non-Emergency Patient Transport Services (NEPTS) take patients who are frail or need specialist assistance to and from appointments at hospitals, treatment centres and other similar facilities. For all other general enquiries, please call our Head Office number 01384 215555 or complete our contact form below: Contact Form: (Mon-Fri: 08:00-18:00) The staff at the booking centre will ask you some simple questions to make sure you are eligible to use the service. Who else can help me get to my … Fax- transport requests only: 1.844.269.8365. Please contact the NHS Patient Transport Advice Centre as soon as you get confirmation of your medical appointment. Somerset . From 1 April 2017 the Non Emergency Patient Transport Service for patients in Sussex is provided by the South Central Ambulance Service NHS Foundation Trust. You may notice some changes when travelling to and from your healthcare appointment. For Community Transport Services, please call (08) 9334 1300 . Before you ring please make sure you have a pen and paper, your NHS number and your appointment details available. Important information for health professionals to provide when making a PTS booking When making a PTS booking, you will need to provide information about the patient and their medical conditions. Specialist Transport and Retrieval . Phone: 204.795-2222. Central phone number to access non-emergency patient transport services in Devon. Anti-Fraud and Corruption. In autumn 2019 NHS England and NHS Improvement announced it would review non-emergency patient transport services (NEPTS). Patient transport is a non-urgent, planned, transportation of patients with a medical need for transport to and from a premises providing NHS healthcare and between NHS healthcare providers. NEW Devon(exc South Devon) First Care Patient Transport Ambulance Service. If you need to alter or cancel your transport or wish to give us feedback on your journey you can contact us: Tel : 0345 425 0050 Email : ptsenquiries@wmas.nhs.uk In an emergency dial 999 immediately or for non-urgent medical advice call NHS 111. Use this link to enable the ReciteMe accessibility toolkit, To call general enquiries, click this link or dial 0345 112 0999, To call our minicom service, click this link or dial 0151 260 8628, Healthcare professional (HCP) complaint/enquiry form, CardiacSmart Accredited and Accredited+ application form, CardiacSmart Accredited partner application form. You will need your appointment letter to hand when phoning to request transport. Patient Transport has eligibility criteria to ensure that resources are focussed on those who need the service most. If you are hard of hearing, deaf or speech impaired, you can contact the service by dialling 18001, followed by the full phone number. You will be able to talk to specially trained staff and request ambulance transport to and from your healthcare appointment up to 28 days in advance. Or complete the survey here. However, if they are too … Please enable scripts and reload this page. Home What We Do Patient Transport Service Requesting transport What We Do. Powys Teaching Health Board offers a service whereby patients can obtain advice, information and make bookings for hospital transport. If the transfer is emergent, or the request is pending for >10 minutes, please call PTAC at 1-833-401-5577 Option #5. About us. The service is funded by the CCG and provided by Devon County Council. Cancelling your ambulance transport . Dealing with Major Incidents. The Patient Transport Service conveys a wide range of patients to and from their homes to out-patients' appointments, clinics, physiotherapy or non-urgent inter-hospital transfers. As part of our response to COVID-19, we are taking steps to ensure that our Patient Transport Service (PTS) is able to convey patients as safely as possible. Contact Us. 01872 252211. 01278 727444 . Eligibility would be assessed by the booking … TTY users can phone 133 677, then ask for (02) 9685 4545. Professional. Patient Transport Service (PTS) Information for patients. South Essex: 0300 0134997. From 1 April 2017 the Non Emergency Patient Transport Service for patients in Sussex is provided by the South Central Ambulance Service NHS Foundation Trust. You will need to have your NHS number to hand when making a booking which is available from your GP or clinic. Torbay and South Devon NHS Patient Transport. 01942 482 990. Internet relay users connect to the National Relay Service , then ask for (02) 9685 4545. Non-Emergency Patient Transport; Nutrition and Hydration; Out of Hours and Emergency; Pharmacies; Prescription Ordering Direct (POD) Minor Eye Conditions Service (MECS) Take Care Telford ; TRAQS – Telford Referral and Quality Services; News & Events. Non-emergency Patient Transport within Leicester, Leicestershire and Rutland is provided by TASL (Thames Ambulance Service Ltd.). Alternatively you can call (08) 9334 1234 to request a booking for Patient Transfer Services and the Multi Transfer Vehicle. Please contact the NHS Patient Transport Advice Centre as soon as you get confirmation of your medical appointment. 0800 096 0211. Patient Transport Service is a non-emergency service for people who may need special support getting to and from their healthcare appointments. To book transport, please advise your patients to contact the Patient Transport Assessment Centre a maximum of five days in advance and a minimum of 24 hours before their appointment. © Copyright 2020 North West Ambulance Service NHS Trust
. We expect high standards of safety, courtesy, care and consideration from the companies we use to provide transport services.If you are unhappy with any aspect of the service please let us know by contacting: Patient Transport Services Manager Telephone: 020 7352 8121 and asking for extension 84455 or asking the operator to contact the Transport Manager. Complaints and … Non Emergency Patient Transport (02) 6200 4126 (Booking requires authorisation from a medical officer) As well as dealing with ‘999’ emergency calls, West Midlands Ambulance Service plays a key role in getting thousands of patients to and from their out-patient appointments and take people home from hospital. Royal Flying Doctor Service – 1300 887 678. Non-emergency patient transport to our sites is provided by G4S. If you meet the criteria for our Patient Transport Service, please contact the team on 0300 100 0015. NHS Non-Emergency Patient Transport Services (NEPTS) review. Lovingly crafted by Mixd. Contact details and opening times. HTS transports low-acuity, medically stable public patients without charge to, from and between DHHS facilities when the patient's condition precludes the use of alternative transport. At present the service is provided through a number of contracts spread across several providers. For Patients: Information on how to book or cancel transport in your area is provided on your local page in the ‘Our Contracts’ section in the menu above. Ezec Patient Transport. Patient transport services. Do you or someone you know experience difficulty travelling to hospital appointments? Find out if you are entitled to NHS free hospital transport by phoning the NHS Patient Transport Advice Centre on 01278 727444 between 8.30am and 6.30pm, Monday to Friday. 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